Account deletion & data requests

Make a request

Use Contact with a subject such as Export my data, Correct my information or Delete my Boop account, or email boopit2222@gmail.com from your account email. Identify the account or records involved and the request. Do not include your password, a payment-card number or unnecessary identity documents. Requests are reviewed manually and ownership is verified before private records are released or removed.

Resolve billing and shared responsibilities

Cancel renewal in Membership before requesting account deletion. A membership can remain active through its paid period after cancellation. If you want immediate closure, contact support to resolve remaining billing and any refund rights. Pending checkouts, subscriptions or separately booked work must be resolved so deletion does not hide a charge or commitment.

For a shared home, arrange an authorized transfer or appropriate removal of shared records. You can remove members or leave a household without buying a membership. Your request does not authorize deletion of another person's independently owned records.

What deletion means

Account deletion removes the account profile, linked sign-in methods and active sessions once the request can be completed. It does not delete your Google account. Private home records are assessed according to ownership, shared access and any outstanding obligations. Archiving is reversible and is not deletion.

Limited financial references, consent evidence, security records and records needed for disputes or other obligations may remain when necessary. Shared history may preserve facts while removing personal links where appropriate. Backup copies expire under the hosting provider's retention. We explain material retention exceptions in responding to the request.

Disconnect sign-in or review a response

You can disconnect a linked sign-in method in Account & security while keeping another usable method. Disconnecting a provider does not cancel a membership or delete home records. If you disagree with a data-request response, reply and ask the Boop team to review it.